Feedback and Complaints

At Iris Foundation we value your feedback.

We want to hear from you. Your feedback, compliments, and complaints are important.

Everything you tell us helps Iris Foundation improve what we do. What you tell us helps us correct things when they go wrong, and what you say helps us change when we don’t meet your expectations.

Please use this form to give us your feedback or make a complaint – or email us at support@irisfoundation.org.au

We ask for your contact details so that we can contact you for more information or to tell you what we have done with your feedback or complaint.

When sharing your feedback, tell us what happened, when it happened, where it happened and who was involved, and the names of people who also saw it happen. Be as specific as possible.  Or tell us about a decision made by Iris Foundation that you are unhappy with.

If this feedback is on behalf of someone else, do they know you are providing this feedback?

If this feedback is on behalf of someone else, do they give their consent for this feedback?